PRIVACY POLICY

Last updated: 15th July 2025

Welcome to The WOWOW Gallery! We care about your privacy and are committed to keeping your personal data safe, secure, and only used in ways that make your experience better. Here’s everything you need to know.

1. WHO WE ARE

We’re The WOWOW Gallery – a creative online space showcasing and selling artwork that wows. If you have any questions about your data or this policy, you can reach us at: team@thewowowgallery.com.

2. DATA COLLECTION

We only collect what we need to give you the best possible experience. That includes:

Name and Contact Info - So we can process your orders, contact you about purchases, or respond to your questions.

Payment Info - To securely complete your purchases (handled by third-party processors—don’t worry, we don’t store your card details).

Email Address - If you sign up for our newsletter or updates (with your consent).

Browsing Behaviour (Cookies!) - To understand how visitors use our site, so we can improve it.

3. HOW WE USE YOUR DATA

  • Process and ship orders

  • Communicate with you about orders, returns, or support

  • Send you marketing (only if you’ve opted in)

  • Improve our website and user experience

  • Comply with legal obligations (like tax reporting)

We never sell your data, and we only share it when necessary to provide our services (see below).

4. WHO WE SHARE DATA WITH

We may share your data with trusted third parties who help us run The WOWOW Gallery, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery services (Royal Mail, courier services)

  • Email platforms (like Mailchimp or similar, for newsletters)

  • Website hosting & analytics providers (e.g., Google Analytics)

These providers only use your data to help us, and they’re not allowed to use it for anything else.

5. COOKIES

Cookies are small data files stored on your device to help websites function properly. We use them to:

  • Keep track of what’s in your basket

  • Remember your preferences

  • Understand how people use our site

You can adjust your cookie settings any time through your browser. You can also decline non-essential cookies when you first visit our site (we’ll ask nicely).

6. YOUR RIGHTS

You’ve got rights! You can:

  • Ask to see the personal data we hold on you

  • Ask us to correct, update, or delete your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with a data protection authority (like the ICO in the UK)

7. STORAGE & SECURITY

We store your data securely and only for as long as needed:

  • For purchases: up to 6 years (to meet tax and legal requirements)

  • For email marketing: until you unsubscribe

  • For analytics: anonymised and aggregated

We use encryption, secure servers, and best practices to keep your data safe.

8. POLICY CHANGES

We might update this Privacy Policy now and then (if laws change, or if we add cool new features). When we do, we’ll post the updated version here and change the “Last updated” date above.

9. QUESTIONS?

Still have questions? Curious about what data we hold? Want to delete your info?
Just drop us a message at team@thewowowgallery.com. We're always happy to help.